Shipping Delay Notice (4 ~ 6 more business days to fulfill.) [October 4th, KST]
Dear Valued Customers,
We are HallyuSuperstore Team.
During the Chuseok sale period (September 28th ~ October 3rd), we experienced an overwhelming surge in orders.
Due to this surge in orders, we want to inform you that the delivery preparation period may experience a slight delay compared to our usual processing time. (4 ~ 6 more business days to fulfill.)
Rest assured that once your order is shipped, you will receive a notification via email, and you can monitor the progress of your order status.
Please note that some items will be dispatched through the Postal Service or FedEx once a certain quantity is ready. Consequently, there might be a delay in the tracking number becoming operational, lasting 1-2 days.
We sincerely apologize for any inconvenience caused by this delay in delivery. Our dedicated team is working diligently from 9 a.m. to 11 p.m. to ensure your orders are processed promptly.
For orders placed after October 4th, we anticipate shipping all orders within 4-6 business days from the payment processing date.
Additionally, please be informed that October 9th marks Korean Hangul Day, which is a public holiday in South Korea. On this day, our shipping and customer support services will not be operational.
We greatly appreciate your understanding and patience during this time.
Best Regards,
HallyuSuperstore Team