Notice of Office Closure Due to Korean Holiday (National Liberation Day) [August 15th, KST]
As the Korean holiday of National Liberation Day approaches on Tuesday, August 15th [KST], we wish to provide you with important updates regarding our services.
Please be advised that our office will remain closed on August 15th. Orders placed after 10:00 AM on August 14th (KST) will be processed sequentially, commencing from August 16th (Wednesday). Correspondingly, customer service inquiries will be addressed in sequence from August 16th onwards.
During this period, we will continue to accept orders; nevertheless, please anticipate potential delays in both processing and shipping. Furthermore, our support desk, Instagram DMs, and email inquiries will experience temporary unavailability.
We understand that this situation might inconvenience you. Your patience and understanding during this time are greatly appreciated. Our team is committed to ensuring prompt processing of all orders and inquiries upon our return after Korean Independence Day.
Please note that while Zerobaseone Concert MD and Event Photocards will be listed on our website, customer service assistance will not be accessible on that day.
We extend our heartfelt gratitude for your unwavering support.
Warm regards,
The Hallyusuperstore Team