Dear Valued Customers in the United States,
Due to recent changes in U.S. shipping and customs policies, some of our services are temporarily affected for U.S. customers only.
Customers outside the U.S. are not impacted and can continue using all shipping options as usual.
🚫 Temporarily Unavailable for U.S. Customers
⚠️ These restrictions may be temporary.
We are working closely with carriers to restore FedEx options for the U.S. as soon as possible.
✅ Current Option for U.S. Customers
💡 Alternative Solution
Korean Shipping Forwarding (Kaddy Service)
· Since domestic shipping within Korea is free, U.S. customers may also use forwarding services such as:
· Delivered Korea
· Paysable
· This can help reduce costs until direct shipping options return.
🔜 Our Next Steps
We sincerely apologize to our U.S. customers for this inconvenience.
We are prioritizing solutions to restore affordable and reliable shipping to the U.S. as quickly as possible and will keep you updated.
Sincerely,
HallyuSuperstore
Shipping Information
Preparation Time: We dispatch your items within 2 to 3 business days. For pre-order items, shipments are scheduled for the release date. Orders combining pre-order and in-stock items will be shipped together once all items are available.
Origin: All items are shipped from South Korea.
Combined Shipping: For multiple item purchases, we offer a combined shipping option. Shipping charges are calculated at checkout.
Shipping Options:
CJ Logistics / Korea Post (Domestic):
Available In: South Korea
Cost: Free Shipping regardless of order size or weight.
Delivery Time: 1 to 3 days
K-Packet (Korea Post International):
Available In: Brazil, Canada, France, Germany, Hong Kong SAR, Japan, Malaysia, Philippines, Singapore, Spain, Taiwan, Thailand, United Kingdom, United States, Vietnam
Cost: Based on weight (Maximum 2kg limit).
Delivery Time: 4 to 8 weeks
FedEx Priority:
Available In: All countries served by K-Packet, plus Brunei, China, India, Indonesia, Kazakhstan, Macao SAR, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, Georgia, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Vatican City, Costa Rica, Dominica, Dominican Republic, Guatemala, Argentina, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Australia, New Zealand, Mexico, Turkey
Cost: Based on weight
Delivery Time: 3 to 7 days (Subject to variation)
Please note, delivery times are estimated and may vary based on destination and customs clearance processes.
