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Dear valued customers,
We would like to inform you about a delay in shipping your orders. Our sincere apologies for any inconvenience caused.
At Hallyusuperstore, we take pride in our fast and efficient shipment system, usually ensuring next-day fulfilment. However, due to an unexpectedly high volume of orders, primarily attributed to the popularity of Stray Kids merch, we are unable to fulfill items within our usual timeframe. Additionally, the Korean Memorial Day holiday (June 6th) this week has further impacted our fulfillment process.
Our dedicated fulfillment team is currently working diligently from 9 am to 10 pm to process all orders as quickly as possible. However, it will still require some additional time to ensure timely fulfillment of all orders.
We anticipate that it will take approximately 3-4 business days (excluding Saturday and Sunday) to complete the processing and fulfillment of orders. Therefore, if you place an order this Tuesday, we expect it to be fulfilled by the following Monday. We apologize for the delay and assure you that we are making every effort to fulfill all orders promptly.
We appreciate your understanding, support, and patience during this time. If you have any questions or concerns, please feel free to reach out to our customer service team.
Thank you once again for choosing Hallyusuperstore.
Sincerely,
Hallyusuperstore
