Dear Customers, We are Hallyusuperstore Team.
We have encountered a huge volume of orders yesterday. (Nov 18th)
So, your order might take a bit longer (2~3 more business days) to be shipped.
We will email you as soon as the item in your order is shipped, or you can check it on the order status.
However, your updated tracking number would not be actually traceable one or a couple days after you get your tracking number, since we are planning to send them to the post office or FedEx altogether when a certain amounts are reached.
Sorry about the delayed shipping, we will try as hard as possible. (We are currently working from 9 AM to 11 PM)
and our current estimate is that we will ship all orders within 2~3 business days (by Friday, November 22nd, KST) after your order has been placed.
Thank you for your kind understanding!
Please Read
For Exo signed albums, we want to assure you that the signatures are obtained directly from the members themselves. However, it is worth noting that Exo and NCT have had some challenges with manager signed albums in the past. Therefore, we kindly request that you only make a purchase if you are knowledgeable about their signatures. Once purchased, these items are non-refundable. We would like to emphasize that these signed albums will be the last promotional albums available from Exo.
Shipping Information
Preparation Time: We dispatch your items within 2 to 3 business days. For pre-order items, shipments are scheduled for the release date. Orders combining pre-order and in-stock items will be shipped together once all items are available.
Origin: All items are shipped from South Korea.
Combined Shipping: For multiple item purchases, we offer a combined shipping option. Shipping charges are calculated at checkout.
Shipping Options:
CJ Logistics / Korea Post (Domestic):
Available In: South Korea
Cost: Free Shipping regardless of order size or weight.
Delivery Time: 1 to 3 days
K-Packet (Korea Post International):
Available In: Brazil, Canada, France, Germany, Hong Kong SAR, Japan, Malaysia, Philippines, Singapore, Spain, Taiwan, Thailand, United Kingdom, United States, Vietnam
Cost: Based on weight (Maximum 2kg limit).
Delivery Time: 4 to 8 weeks
FedEx Priority:
Available In: All countries served by K-Packet, plus Brunei, China, India, Indonesia, Kazakhstan, Macao SAR, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, Georgia, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Vatican City, Costa Rica, Dominica, Dominican Republic, Guatemala, Argentina, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Australia, New Zealand, Mexico, Turkey
Cost: Based on weight
Delivery Time: 3 to 7 days (Subject to variation)
Please note, delivery times are estimated and may vary based on destination and customs clearance processes.