Dear Valued Customers,
Greetings from the HallyuSuperstore team.
As 2024 draws to a close, we hope this year has been filled with happiness and joy for all of you.
We would like to inform you that our office will be closed on January 1st (Wednesday) in celebration of the New Year.
All orders placed and customer service inquiries made after 10:00 AM on December 31st will be processed sequentially starting from 10:00 AM on January 2nd (Thursday).
Please note that purchases can still be made during this period, but order confirmation and shipping may be delayed.
Additionally, our support desk, Instagram DMs, and email inquiries will be temporarily unavailable.
We sincerely appreciate your understanding and patience during this time and apologize for any inconvenience this may cause.
Our team will resume operations after the New Year and will work diligently to process all orders and inquiries promptly.
Thank you for your continued support and love for our store. As we welcome 2025, we are committed to offering even better products and services.
We wish you all a joyous and happy start to 2025.
Warm regards,
HallyuSuperstore Team
Shipping Information
Preparation Time: We dispatch your items within 2 to 3 business days. For pre-order items, shipments are scheduled for the release date. Orders combining pre-order and in-stock items will be shipped together once all items are available.
Origin: All items are shipped from South Korea.
Combined Shipping: For multiple item purchases, we offer a combined shipping option. Shipping charges are calculated at checkout.
Shipping Options:
CJ Logistics / Korea Post (Domestic):
Available In: South Korea
Cost: Free Shipping regardless of order size or weight.
Delivery Time: 1 to 3 days
K-Packet (Korea Post International):
Available In: Brazil, Canada, France, Germany, Hong Kong SAR, Japan, Malaysia, Philippines, Singapore, Spain, Taiwan, Thailand, United Kingdom, United States, Vietnam
Cost: Based on weight (Maximum 2kg limit).
Delivery Time: 4 to 8 weeks
FedEx Priority:
Available In: All countries served by K-Packet, plus Brunei, China, India, Indonesia, Kazakhstan, Macao SAR, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, Georgia, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Vatican City, Costa Rica, Dominica, Dominican Republic, Guatemala, Argentina, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Australia, New Zealand, Mexico, Turkey
Cost: Based on weight
Delivery Time: 3 to 7 days (Subject to variation)
Please note, delivery times are estimated and may vary based on destination and customs clearance processes.