Dear Valued Customers,
I would like to inform you that the office will be closed on March 3rd (Monday) [KST] for Korean Independence Day on March 1st [KST].
All orders and customer service inquiries made after 10 a.m. on February 28 will be processed sequentially from 10 a.m. on Tuesday, March 4 [KST].
Purchases can still be made during this time, but order processing and delivery may be delayed. Customer support, including Instagram DM and email inquiries, will also be temporarily unavailable.
We apologize for any inconvenience and appreciate your patience.
Our team will resume operations after the Korean Independence Day and will work diligently to process all orders and inquiries promptly.
Thank you for your continued support!
Warm regards,
HallyuSuperstore Team
Shipping Information
Preparation Time: We dispatch your items within 2 to 3 business days. For pre-order items, shipments are scheduled for the release date. Orders combining pre-order and in-stock items will be shipped together once all items are available.
Origin: All items are shipped from South Korea.
Combined Shipping: For multiple item purchases, we offer a combined shipping option. Shipping charges are calculated at checkout.
Shipping Options:
CJ Logistics / Korea Post (Domestic):
Available In: South Korea
Cost: Free Shipping regardless of order size or weight.
Delivery Time: 1 to 3 days
K-Packet (Korea Post International):
Available In: Brazil, Canada, France, Germany, Hong Kong SAR, Japan, Malaysia, Philippines, Singapore, Spain, Taiwan, Thailand, United Kingdom, United States, Vietnam
Cost: Based on weight (Maximum 2kg limit).
Delivery Time: 4 to 8 weeks
FedEx Priority:
Available In: All countries served by K-Packet, plus Brunei, China, India, Indonesia, Kazakhstan, Macao SAR, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, Georgia, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Vatican City, Costa Rica, Dominica, Dominican Republic, Guatemala, Argentina, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Australia, New Zealand, Mexico, Turkey
Cost: Based on weight
Delivery Time: 3 to 7 days (Subject to variation)
Please note, delivery times are estimated and may vary based on destination and customs clearance processes.