Dear Valued Customers in the United States,
Due to recent changes in U.S. shipping and customs policies (implemented during the Trump administration), we are making adjustments to our shipping options. Please review the following updates:
- Korea Post & USPS K-Packet
- FedEx Shipping Service
⚠️ Please note : These restrictions may be temporary. We are in close communication with shipping carriers and actively coordinating to restore FedEx options for U.S. customers as soon as possible.
Recommended Option for U.S. Customers
At this time, DHL Express is the only available shipping option for orders to the United States.
We strongly recommend DHL Express, as it currently provides the most reliable and cost-effective service under the new regulations.
Our Next Steps
We are actively working to reduce shipping costs and customs burdens for our U.S. customers:
- Exploring alternative shipping partners.
Re-establishing a U.S. fulfillment center to handle bulk shipments, which will significantly reduce individual shipping costs (a system we previously operated during our eBay days).
This setup will take some time, but we are committed to restoring more affordable options as quickly as possible.
We Apologize
We sincerely apologize for the inconvenience caused by these sudden shipping restrictions for U.S. customers. Please be assured that we are doing everything possible to restore better, cheaper solutions soon.
Thank you for your patience and continued support.
Sincerely,
HallyuSuperstore
Shipping Information
Preparation Time: We dispatch your items within 2 to 3 business days. For pre-order items, shipments are scheduled for the release date. Orders combining pre-order and in-stock items will be shipped together once all items are available.
Origin: All items are shipped from South Korea.
Combined Shipping: For multiple item purchases, we offer a combined shipping option. Shipping charges are calculated at checkout.
Shipping Options:
CJ Logistics / Korea Post (Domestic):
Available In: South Korea
Cost: Free Shipping regardless of order size or weight.
Delivery Time: 1 to 3 days
K-Packet (Korea Post International):
Available In: Brazil, Canada, France, Germany, Hong Kong SAR, Japan, Malaysia, Philippines, Singapore, Spain, Taiwan, Thailand, United Kingdom, United States, Vietnam
Cost: Based on weight (Maximum 2kg limit).
Delivery Time: 4 to 8 weeks
FedEx Priority:
Available In: All countries served by K-Packet, plus Brunei, China, India, Indonesia, Kazakhstan, Macao SAR, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, Georgia, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Vatican City, Costa Rica, Dominica, Dominican Republic, Guatemala, Argentina, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Australia, New Zealand, Mexico, Turkey
Cost: Based on weight
Delivery Time: 3 to 7 days (Subject to variation)
Please note, delivery times are estimated and may vary based on destination and customs clearance processes.
