As Korean Holiday (Children Day) approaches on Friday, May 5th [KST], we wanted to inform you of some important updates regarding our services.
Please note that our office will be closed on May 5th, and orders placed after 10:00 am on May 4th (KST) will be shipped sequentially starting from May 8th (Monday). Customer service inquiries will also be processed sequentially from May 8th onwards.
We will continue to accept orders during this period, but please be aware that there may be delays in processing and shipping. Additionally, our support desk, Instagram DM, and email inquiries will not be available temporarily during this period.
We understand that this may cause some inconvenience, but we kindly ask for your patience and understanding during this time. Our team will be working hard to ensure that all orders and inquiries are processed as quickly as possible once we return after Children's Day.
However, we would like to inform you that Le Sserafim (Soundwave, M2U, PST) Lucky Draw Photocards will be listed on our website, but please note that customer service won't be available on that day.
Thank you for your continued support.
The Hallyusuperstore Team