Dear Valued Customers, We are Hallyusuperstore Team
We are reaching out to inform you about the upcoming holiday closure due to the Children's Day on May 5th (Monday), [KST]
Please be advised that any orders placed after 10:00 AM (KST) on May 5th will be processed on May 6th, (KST). Additionally, customer service inquiries received on May 5th will be attended to in sequential order starting May 6th.
While we will continue to accept orders during this period, we anticipate potential delays in processing and delivery. Please note, our Support Desk, Instagram DMs, and email services will be paused on May 5th and will resume on May 6th.
We deeply appreciate your understanding and patience as we navigate this holiday schedule. We are committed to minimizing any inconvenience and will ensure that all orders and inquiries are addressed promptly following Children’s Day.
Thank you for your continued support and trust in us.
Warmest regards,
HallyuSuperstore Team
Must Read!
This time, IVE's signed album has a simpler stroke compared to the previous one we sold. I asked the vendor if there is a possibility for manager to sign them since the vendor is related to the entertainment industry, but he said that's not possible. It seems like they've simplified the signature a bit, probably due to busy schedule. While the price will be lower than the prior Ive promo albums we sold a few weeks ago, it's important to consider this aspect
Shipping Information
Preparation Time: We dispatch your items within 2 to 3 business days. For pre-order items, shipments are scheduled for the release date. Orders combining pre-order and in-stock items will be shipped together once all items are available.
Origin: All items are shipped from South Korea.
Combined Shipping: For multiple item purchases, we offer a combined shipping option. Shipping charges are calculated at checkout.
Shipping Options:
CJ Logistics / Korea Post (Domestic):
Available In: South Korea
Cost: Free Shipping regardless of order size or weight.
Delivery Time: 1 to 3 days
K-Packet (Korea Post International):
Available In: Brazil, Canada, France, Germany, Hong Kong SAR, Japan, Malaysia, Philippines, Singapore, Spain, Taiwan, Thailand, United Kingdom, United States, Vietnam
Cost: Based on weight (Maximum 2kg limit).
Delivery Time: 4 to 8 weeks
FedEx Priority:
Available In: All countries served by K-Packet, plus Brunei, China, India, Indonesia, Kazakhstan, Macao SAR, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, Georgia, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Vatican City, Costa Rica, Dominica, Dominican Republic, Guatemala, Argentina, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Australia, New Zealand, Mexico, Turkey
Cost: Based on weight
Delivery Time: 3 to 7 days (Subject to variation)
Please note, delivery times are estimated and may vary based on destination and customs clearance processes.