Hello, We are HallyuSuperstore.
[Pre-Order] Stray Kids - "SKZOO dominATE SEOUL" JYP Shop Online MD + Pre-Order Benefit Photocard posted yesterday confirmed that the delivery schedule was misguided.
The delivery of the product will be carried out after November 23rd, and the actual delivery will be carried out from the end of November, but the delivery schedule of the product has been announced to September 6th by our mistake.
We sincerely apologize for the inconvenience caused by this, and if you want to cancel the item, please let us know your intention to cancel with the order number and we will help you with a full refund of the product.
In addition, if you purchased pre-order and in-stock products, the in-stock and pre-order products will be sent separately.
In this case, there is no additional shipping fee, and if you have any separate requests prior to delivery, please reply through the relevant Customer Service or e-mail.
Once again, we sincerely apologize for the inconvenience caused by this situation, and we will be more careful not to cause such problems when posting products.
We sincerely apologize for the inconvenience caused by this situation.
Shipping Information
Preparation Time: We dispatch your items within 2 to 3 business days. For pre-order items, shipments are scheduled for the release date. Orders combining pre-order and in-stock items will be shipped together once all items are available.
Origin: All items are shipped from South Korea.
Combined Shipping: For multiple item purchases, we offer a combined shipping option. Shipping charges are calculated at checkout.
Shipping Options:
CJ Logistics / Korea Post (Domestic):
Available In: South Korea
Cost: Free Shipping regardless of order size or weight.
Delivery Time: 1 to 3 days
K-Packet (Korea Post International):
Available In: Brazil, Canada, France, Germany, Hong Kong SAR, Japan, Malaysia, Philippines, Singapore, Spain, Taiwan, Thailand, United Kingdom, United States, Vietnam
Cost: Based on weight (Maximum 2kg limit).
Delivery Time: 4 to 8 weeks
FedEx Priority:
Available In: All countries served by K-Packet, plus Brunei, China, India, Indonesia, Kazakhstan, Macao SAR, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, Georgia, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Vatican City, Costa Rica, Dominica, Dominican Republic, Guatemala, Argentina, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Australia, New Zealand, Mexico, Turkey
Cost: Based on weight
Delivery Time: 3 to 7 days (Subject to variation)
Please note, delivery times are estimated and may vary based on destination and customs clearance processes.