Dear Customers,
We are the Hallyusuperstore Team.
We’re finally back from our Lunar New Year holiday (January 31st, KST)! However, since the holiday is immediately followed by the weekend, our regular shipping operations will fully resume on Monday.
Additionally, due to the overwhelming number of orders placed during our Lunar New Year Sale (January 24th–31st, KST), shipping delays of approximately 4–5 business days may occur. While we are dispatching hundreds of orders daily, we kindly ask for your patience and understanding.
You will receive an email notification as soon as your order is shipped, and you can also check the status on our website. However, please note that tracking numbers may take one to two days to become traceable, as shipments are processed in batches before being sent to the post office or FedEx.
We sincerely apologize for the delay and are working tirelessly to fulfill orders as quickly as possible. Our team is currently working extended hours (9 AM – 11 PM KST) to minimize any inconvenience.
Additionally, new product listings will continue to be updated daily.
Thank you for your patience and support! We truly appreciate your understanding.
Hallyusuperstore
◼ Aespa - Official Light Stick + SM Store Gift Photocard Set ◼
- Package
- Light Stick
- Hand Strip
- User manual
- SM Store Gift Photocard (4ea) Set.
🔴 Must Read 🔴
🔻
The outbox is designed to protect the product from external shocks, damage, etc.
Outboxes may have scratches or discoloration during packaging/delivery, and this cannot be a reason for exchange or refund.
🔻
There may be some scratches on the product during the manufacturing process.
This is a natural phenomenon that occurs during the production process and cannot be a reason for exchange or refund because it is not a defective product.
🔻
Exchange, return, or refund is not available for products that have been delivered 5 days of gone or opened the same.
In the event of damage or problems with an item, you can request a change, refund, or resend.
But we can request the item was unboxing video is required.
✈ Shipment Guide
All items will be shipped within 1 business day.
Shipping Information
Preparation Time: We dispatch your items within 2 to 3 business days. For pre-order items, shipments are scheduled for the release date. Orders combining pre-order and in-stock items will be shipped together once all items are available.
Origin: All items are shipped from South Korea.
Combined Shipping: For multiple item purchases, we offer a combined shipping option. Shipping charges are calculated at checkout.
Shipping Options:
CJ Logistics / Korea Post (Domestic):
Available In: South Korea
Cost: Free Shipping regardless of order size or weight.
Delivery Time: 1 to 3 days
K-Packet (Korea Post International):
Available In: Brazil, Canada, France, Germany, Hong Kong SAR, Japan, Malaysia, Philippines, Singapore, Spain, Taiwan, Thailand, United Kingdom, United States, Vietnam
Cost: Based on weight (Maximum 2kg limit).
Delivery Time: 4 to 8 weeks
FedEx Priority:
Available In: All countries served by K-Packet, plus Brunei, China, India, Indonesia, Kazakhstan, Macao SAR, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, Georgia, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Vatican City, Costa Rica, Dominica, Dominican Republic, Guatemala, Argentina, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Australia, New Zealand, Mexico, Turkey
Cost: Based on weight
Delivery Time: 3 to 7 days (Subject to variation)
Please note, delivery times are estimated and may vary based on destination and customs clearance processes.