Dear valued customers,
We would like to inform you about a delay in shipping your orders. Our sincere apologies for any inconvenience caused.
At Hallyusuperstore, we take pride in our fast and efficient shipment system, usually ensuring next-day fulfilment. However, due to an unexpectedly high volume of orders, primarily attributed to the popularity of Stray Kids merch, we are unable to fulfill items within our usual timeframe. Additionally, the Korean Memorial Day holiday (June 6th) this week has further impacted our fulfillment process.
Our dedicated fulfillment team is currently working diligently from 9 am to 10 pm to process all orders as quickly as possible. However, it will still require some additional time to ensure timely fulfillment of all orders.
We anticipate that it will take approximately 3-4 business days (excluding Saturday and Sunday) to complete the processing and fulfillment of orders. Therefore, if you place an order this Tuesday, we expect it to be fulfilled by the following Monday. We apologize for the delay and assure you that we are making every effort to fulfill all orders promptly.
We appreciate your understanding, support, and patience during this time. If you have any questions or concerns, please feel free to reach out to our customer service team.
Thank you once again for choosing Hallyusuperstore.
Sincerely,
Hallyusuperstore
Shipping Information
Prep Time: We
ship your items within 2~3 business days.
However, when you order pre-order items, it will be shipped on the release date.
If you order pre-order items and in-stock items together, all items will be shipped together after pre-order items arrive.
All purchased items from our listings will be shipped from Korea South.
We also provide combined shipping method for items if you order multiple items.
Shipping charge will be calculated when you check out.
Shipping Option:
CJ Logistics / Korea Post
Countries:
South Korea Only
Price will
be flat $3.99 no matter how many items you purchased or how heavy they are.
Delivery Time: 1~3 days
K-Packet (Korea Post) :
Countries: Brazil, Canada,
France, Germany, Hong Kong SAR, Japan, Malaysia, Philippines, Singapore, Spain,
Taiwan, Thailand, United Kingdom, United States, Vietnam
Price:
Varies by weight (No more than 2kg will be allowed with K-packet)
Delivery Time: 4 weeks - 8 weeks
FedEx Priority
Countries: All above countries on K-Packet plus Brunei,
China, India, Indonesia, Kazakhstan, Macao SAR, Belgium, Croatia, Czechia,
Denmark, Estonia, Finland, Georgia, Greece, Greenland, Hungary, Iceland,
Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco,
Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia,
Slovenia, Sweden, Switzerland, Vatican City, Costa Rica, Dominica, Dominican
Republic, Guatemala, Argentina, Bolivia, Chile, Colombia, Ecuador, Paraguay,
Peru, Uruguay, Venezuela, Australia, New Zealand, Mexico, Turkey
Price: Varies by weight
Delivery Time: 3 days ~ 7 days (Sometimes slower)
