Dear Customers, We are Hallyusuperstore Team.
We have encountered a huge volume of orders Lunar New Year Breaks. ( Jan 20th ~ 25th )
So, your order might take a longer ( 3 ~ 4 more business days) to be shipped.We will email you as soon as the item in your order shipped, or you can check it on order status.
However, your updated tracking number would not be actually traceable one or a couple days after you get your tracking number, since we are planning to send them to the post office or FedEx altogether when a certain amounts are reached.
Sorry about the delayed shipping, we will try as hard as possible. (We are currently working 9 AM to 11 PM) and our current estimate is that we will ship all orders within 3 ~ 4 business days after your order has placed.
Thank you for your kind understanding!
We sold them out yesterday. but one of our customer pointed out that it seems a mixture of real signatures + autopen.
(SM currently admits that they are using autopen for their promo albums)
and we checked them thoroughly and unfortunately 4 out of the 9 signatures (Taeyong, Doyoung, Yuta, Johnny)
are identical which looks autopen one. Others seems fine. We missed autopen signatures yesterday because we didn't look all of them throughly
I talked the vendor and he said he saw they sign directly, but I guess missed someone was absent.
And the vendor said, he will talk to SM about it. So, next time we hope we won't get part autopened one anymore
Thus, I refunded all the customers, who purchased yesterday and list them again with reduced price.
We are really really sorry about incident! But still other five members are real.