Hello, We are HallyuSuperstore.
Due to the overwhelming number of orders during Black Friday & Cyber Monday, our team is working diligently to process them as quickly as possible. We deeply appreciate the immense interest and love.
All our staff members are working from 9 AM to 11 PM every day. Despite our efforts, there may be delays in delivery, and we kindly ask for your understanding.
While normal shipping takes up to 2 business days from the order date, current orders are expected to be delayed by approximately 5 to 7 days.
We sincerely apologize for any inconvenience caused and assure you that we are making efforts to resolve this promptly.
And, we have identified an issue regarding the simultaneous application of the Black Friday & Cyber Monday discount and Point Redeem, contrary to the previous announcement.
We are currently looking into this matter, but at the moment, it seems challenging to allow the overlap of discounts.
Therefore, starting from noon on November 27, 2023, for orders placed, discounts and coupons will not be applied together.
For inquiries made before this notice, we will sequentially apply coupons or discounts as appropriate.
We sincerely apologize for any inconvenience this may cause.
Shipping Information
Prep Time: We
ship your items within 2~3 business days.
However, when you order pre-order items, it will be shipped on the release date.
If you order pre-order items and in-stock items together, all items will be shipped together after pre-order items arrive.
All purchased items from our listings will be shipped from Korea South.
We also provide combined shipping method for items if you order multiple items.
Shipping charge will be calculated when you check out.
Shipping Option:
CJ Logistics / Korea Post
Countries:
South Korea Only
Price will
be flat $3.99 no matter how many items you purchased or how heavy they are.
Delivery Time: 1~3 days
K-Packet (Korea Post) :
Countries: Brazil, Canada,
France, Germany, Hong Kong SAR, Japan, Malaysia, Philippines, Singapore, Spain,
Taiwan, Thailand, United Kingdom, United States, Vietnam
Price:
Varies by weight (No more than 2kg will be allowed with K-packet)
Delivery Time: 4 weeks - 8 weeks
FedEx Priority
Countries: All above countries on K-Packet plus Brunei,
China, India, Indonesia, Kazakhstan, Macao SAR, Belgium, Croatia, Czechia,
Denmark, Estonia, Finland, Georgia, Greece, Greenland, Hungary, Iceland,
Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco,
Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia,
Slovenia, Sweden, Switzerland, Vatican City, Costa Rica, Dominica, Dominican
Republic, Guatemala, Argentina, Bolivia, Chile, Colombia, Ecuador, Paraguay,
Peru, Uruguay, Venezuela, Australia, New Zealand, Mexico, Turkey
Price: Varies by weight
Delivery Time: 3 days ~ 7 days (Sometimes slower)