Dear Valued Customers, We are Hallyusuperstore Team.
Please be advised that our office will remain closed on December 25th. Orders placed after 10:00 AM on December 24th (KST) will be processed sequentially, commencing from December 26th (Thursday). Correspondingly, customer service inquiries will be addressed in sequence from December 26th onwards.
During this period, we will continue to accept orders; nevertheless, please anticipate potential delays in both processing and shipping. Furthermore, our support desk, Instagram DMs, and email inquiries will experience temporary unavailability.
We understand that this situation might inconvenience you. Your patience and understanding during this time are greatly appreciated. Our team is committed to promptly processing all orders and inquiries upon our return after Christmas.
We extend our heartfelt gratitude for your unwavering support.
Warm regards,
The Hallyusuperstore Team
TXT "SANCTUARY" - Pop-Up Soundwave Lucky Draw Event Photocard [24.11.6]
Shipping Information
Preparation Time: We dispatch your items within 2 to 3 business days. For pre-order items, shipments are scheduled for the release date. Orders combining pre-order and in-stock items will be shipped together once all items are available.
Origin: All items are shipped from South Korea.
Combined Shipping: For multiple item purchases, we offer a combined shipping option. Shipping charges are calculated at checkout.
Shipping Options:
CJ Logistics / Korea Post (Domestic):
Available In: South Korea
Cost: Free Shipping regardless of order size or weight.
Delivery Time: 1 to 3 days
K-Packet (Korea Post International):
Available In: Brazil, Canada, France, Germany, Hong Kong SAR, Japan, Malaysia, Philippines, Singapore, Spain, Taiwan, Thailand, United Kingdom, United States, Vietnam
Cost: Based on weight (Maximum 2kg limit).
Delivery Time: 4 to 8 weeks
FedEx Priority:
Available In: All countries served by K-Packet, plus Brunei, China, India, Indonesia, Kazakhstan, Macao SAR, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, Georgia, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Vatican City, Costa Rica, Dominica, Dominican Republic, Guatemala, Argentina, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Australia, New Zealand, Mexico, Turkey
Cost: Based on weight
Delivery Time: 3 to 7 days (Subject to variation)
Please note, delivery times are estimated and may vary based on destination and customs clearance processes.